Terms and Conditions

Terms & conditions

I understand that by confirming my booking, I have read and accept the Terms and Conditions for this booking; and am authorising a charge for the selected products.

Conference Fees

The conference fee includes entry to the conference sessions, full documentation, lunch and refreshments.

Conference fees do not include delegate travel and accommodation.

There will be no retrospective discount if a discount code is not provided at the time of booking.

Payment Terms

All on line delegate bookings require credit card payment in full at the time of booking.

If, for any reason, full payment has not been received in advance, you will be required settle your account before being granted access to the event.

Where specified on the front sheet, In consideration of us providing the Sponsor Benefits, you shall pay to us the Sponsorship Fee in accordance with the Payment Schedule, and to the account specified. If the Fee is not received by us when due, we reserve the right to refuse entry to the event and/or not to supply, or cease to supply, any or all of the Sponsor Benefits. For the avoidance of doubt, you shall not be permitted entry to the Event unless full payment has been received by us.


Cancelling 10 working days or more prior to the event – A cancellation request must be made in writing to Sense Media Events. A 20% handling fee applies to all cancellations.

Cancelling less than 10 working days prior to the event – No refunds can be made for any delegate cancelling for any reason after this time.


Delegates can provide a substitute at any time online or by contacting Sense Media Events. No cancellation fees apply if a delegate place is substituted.


Sense media group ltd does not accept liability for any loss of or damage to the personal effects of delegates attending the conference.

You shall comply with all relevant laws and regulations which may apply in relation to your involvement in the Event and you will indemnify and keep indemnified and defend (at your own expense) us against all costs, claims, damages or expenses suffered or incurred by us or for which we may become liable due to any failure by you or your employees or agents to comply with any of your obligations under this Agreement or any applicable laws and regulations.

For the avoidance of doubt it shall be your responsibility to take out and maintain appropriate insurance in relation to any risks under or in relation to this Agreement or your participation in the Event.

our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of or in connection with this Agreement or otherwise in connection with the Event, shall be limited to the Sponsorship/Delegate Fee paid by you.

we shall not be liable to you for: (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill; or (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.


Delegates requiring visas may request a visa invitation letter from Sense Media Group ltd at the time of booking; you must ensure that sufficient time is given for applications to be completed. Sense Media Group cannot be held liable for any costs.


Credit card details and personal information is stored using a secure internet link using SSL (Secure Socket Layer) encryption; any personal information entered or uploaded during the registration process will remain confidential.

Sense Media Group ltd employ a third-party online registration service provider (cvent).

Trade marks

We grant to you:                           the Sponsor Benefits (as defined on the Front Sheet); and

a non-transferable, non-exclusive, royalty-free licence to use the Event logos and trade marks (the “Event Marks”) provided to you solely to promote your sponsorship of the Event

You grant to us:                            a worldwide, non-exclusive, royalty-free, sub-licensable licence to use your logos and trade marks (the “Sponsor Marks”) during the Term to promote and exploit the Event; and for a period of 12 months following the Event in any report produced about the Event and in any promotional materials for similar events.

In the event that you change the Sponsor Marks at any time during the Term, you agree that we shall not be obliged to make any consequential changes to materials that include the Sponsor Marks produced by us or on our behalf for or in connection with the Event (including, but not limited to, reprinting promotional literature or publicity materials) unless you agree in writing in advance to meet the costs and expenses incurred by us arising from such change.


If for any reason, we are unable to deliver any of the Sponsor Benefits, we will inform you as soon as reasonably practicable. We may substitute alternative benefits in respect of the same Event to an equivalent value of the relevant Sponsor Benefits without any liability to you.

Sense media group ltd reserves the right to cancel, defer or otherwise modify the proceedings without prior notice.

You acknowledge and agree that you shall be solely responsible for all costs that you incur relating to your attendance at the Event (including, without limitation, any travel costs, the costs of any temporary staff and any costs relating to the stand that you erect at the Event and all costs incurred by you in exercising the Sponsor Benefits).

You shall promptly comply with all reasonable instructions and directions issued by or on behalf of us in connection with the Event and its promotion (including, without limitation, any instructions or directions given in relation to the use of the venue at which the Event is being held). We shall not be responsible for any failure or delay in providing any of the Sponsor Benefits where such failure occurs directly or indirectly as a result of your failure or delay in complying with any of our reasonable instructions or directions.

Cancellations and force majeur

In the event of failure or delay in performing its obligations under this Agreement as a result of an event or series of connected events outside the reasonable control of sense media group ltd (including, without limitation, acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts or threats of terrorism, strike action, lock-outs or other industrial action or a pandemic, epidemic or other widespread illness).

No refunds will be given in respect of any cancellations.


Each party shall treat in confidence all information obtained from the other pursuant to this Agreement that is confidential in nature (which shall include details of the Sponsorship Fee) and shall use such confidential information solely for the purpose of exercising its rights or performing its obligations under this Agreement.


You warrant that you shall: comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the UK Bribery Act 2010; comply with such of our anti-bribery and anti-corruption policies as are notified to you from time to time; and promptly report to us any request or demand for any undue financial or other advantage of any kind received by or on behalf of you in connection with the performance of this Agreement. breach of this clause 11 shall be deemed a material breach of this Agreement.

This Agreement and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales, the parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

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